Terms and Conditions Use of the clup99 Platform

These Terms and Conditions ("Agreement") govern your use of the clup99 platform, including the website, mobile app, and all services provided by us. This Agreement takes effect as soon as you first access our platform, whether or not you have registered an account.

If you do not agree with any part of these terms, you are not permitted to use the clup99 platform. Continued use of our platform following any amendments to these terms will be considered acceptance of the revised terms.

These terms are to be read together with Privacy Policy our page and the Responsible Gaming which forms part of the overall agreement between you and clup99.

To use the clup99 platform and register as a member, you must meet the following eligibility requirements:

• At least 18 years old at the time of registration.
• Not a citizen or resident of any country where online gambling is prohibited.
• Having full legal capacity to enter into a binding agreement.
• Not currently on a self-exclusion list or any exclusion list enforced by any regulatory body.
• Registering an account for personal use only, not on behalf of any third party.

Each individual is only permitted to hold one (1) account only on the clup99 platform. Holding multiple accounts is strictly prohibited and constitutes a serious violation of these terms.

• You must provide true, accurate, and complete information during registration, including your full name, date of birth, phone number, and a valid email address.
• The information provided must match your official identification document, such as your national identity card (MyKad), passport, or other valid document.
• You are responsible for keeping your account information up to date whenever any changes occur.
• Registering using another person's name, false information, or a fabricated identity is strictly prohibited and may result in legal action.
• Clup99 reserves the right to require identity verification (KYC) at any time, especially before processing a first-time withdrawal.

The KYC process at clup99 is simple and fast. You only need to upload a clear photo of your ID and a selfie. Verification is typically completed within 24 working hours.

Clup99 supports a wide range of popular payment methods in Malaysia for our members' convenience. All financial transactions are protected by 256-bit SSL encryption to ensure your data remains secure.

Accepted Deposit Methods:

• FPX (Malaysia Online Banking) – including Maybank2u, CIMB Clicks, RHB, Public Bank, and more
• TNG eWallet (Touch 'n Go)
• GrabPay
• USDT (Tether – Cryptocurrency)
• Local bank transfer

Deposit Requirements:

• The bank account or digital wallet used for deposits must be registered in your own name.
• Clup99 does not accept third-party deposits.
• Minimum and maximum deposit limits are set for each payment method and can be viewed on your account's deposit page.
• Deposits are typically credited within minutes after payment confirmation is received.

Withdrawal Requirements:

• Withdrawals are only permitted to an account or digital wallet that is in your name and matches the one used for deposits.
• All withdrawals are subject to successful completion of the KYC process.
• Minimum and maximum withdrawal limits are displayed in your account settings.
• Clup99 reserves the right to place withdrawals on hold for security review purposes if necessary.
• In exceptional circumstances such as suspected fraud, clup99 reserves the right to request additional supporting documents before approving a withdrawal.

Clup99 offers a variety of attractive bonuses and promotions for new and existing members. All bonuses and promotions are subject to specific wagering (rollover) requirements that must be met before any withdrawal can be made.

• Wagering Requirements (Rollover): Each bonus has a rollover requirement clearly stated in its respective promotion terms. For example, a 5x rollover means you must wager five times the value of the bonus received.
• Validity Period: All bonuses have a validity period. Bonuses not used within the specified period will expire automatically.
• One Active Bonus at a Time: In general, only one active bonus is permitted at a time unless otherwise stated in the relevant promotion's terms.
• Bonus Payout Restriction: Bonuses cannot be transferred, sold, or directly exchanged for cash.
• Bonus Abuse: Any attempt to exploit the bonus system through hedging, multiple accounts, or other methods deemed unfair will result in bonus cancellation and account suspension.
• clup99's Rights: clup99 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.

For more information about current promotions, please visit the Promotions ours.

All games offered on the clup99 platform — including slots, live casino, sports betting, fish shooting games, and table games — are subject to their own specific rules, accessible within each game's interface.

• Each game has minimum and maximum betting limits set by the game provider.
• Game results generated by the RNG system are final and cannot be disputed.
• In the event of a technical disruption during an active game, clup99 will resolve the issue based on session data recorded by our servers.
• Wagers placed during a connection disruption are at the player's own risk. clup99 is not responsible for any losses resulting from internet connection issues on the player's end.
• Any attempt to hack, interfere with, or manipulate the gaming system is a serious offence and will be reported to the authorities.

Clup99 takes your data security and privacy very seriously. Our platform uses 256-bit SSL encryption to protect all data transmitted between your device and our servers.

• You are solely responsible for keeping your account password confidential and must not share your login details with anyone.
• Clup99 will never ask for your password via email, WhatsApp, Telegram, or any other communication channel.
• Any activity that occurs in your account using the correct login credentials is your responsibility, unless you have promptly reported loss of access to our support team.
• For maximum protection, we recommend enabling the two-factor authentication (2FA) feature available in your account security settings.

The use of your personal data by clup99 is subject to Privacy Policy ours, which can be read in full on the relevant page.

The following are strictly prohibited on the clup99 platform and may result in account suspension or closure without notice:

• Registering or using more than one account.
• Providing false or misleading personal information during registration or the KYC process.
• Using automated software (bots), scripts, or third-party tools to automate gameplay.
• Colluding with other players to exploit live casino games or wagering tables.
• Using your clup99 account for money laundering or any other illegal financial activity.
• Abusing the bonus or promotions system through unauthorised methods.
• Posting offensive, threatening, or unlawful content in the platform's communication channels.
• Attempting to access another player's data or account without authorisation.

Clup99 reserves the right to suspend or close any member's account without prior notice under the following circumstances:

• Violation of any part of these Terms and Conditions.
• Suspected fraudulent activity, money laundering, or system abuse.
• Failure to complete the KYC process within the stipulated timeframe.
• Use of unauthorised or invalid payment methods.
• Request from the relevant authorities.

As a member, you also have the right to close your own account at any time. To do so, please contact our customer support team via live chat. Any valid account balance will be returned to you once the account closure review is complete, subject to compliance with all applicable conditions.

The clup99 platform is provided on an "as-is" basis. While we strive to keep the platform running uninterrupted 24/7, we do not guarantee that our services will always be free from technical errors, server disruptions, or issues beyond our control.

• Clup99 is not liable for any indirect, incidental, or consequential losses suffered by members as a result of using our platform.
• Clup99 is not liable for any losses caused by internet connection disruptions, device failures, or technical issues on the player's end.
• Clup99's maximum liability to any member is limited to the total net deposits made by that member within the thirty (30) days preceding the liability claim.

Clup99 is committed to promoting responsible gaming among our members. We provide a range of tools to help players manage their gaming habits:

• Deposit Limit: Set daily, weekly, or monthly deposit limits directly in your account settings.
• Loss Limit: Set the maximum amount you are comfortable losing within a given period.
• Session Time Limit: Control how long you play each day.
• Forced Break: Take a break from the platform for a set period.
• Self-Exclusion: Permanently close your account if you feel that gaming has negatively impacted your life.

For more information on responsible gaming resources and guides, please visit the Responsible Gaming ours.

Clup99 reserves the right to modify, update, or replace any part of these Terms and Conditions at any time without prior notice. Such amendments will take effect immediately upon being published on this website.

It is your responsibility to review this page periodically to ensure you are always aware of the latest terms in effect. The "Updated" date at the top of this page will reflect any recent changes.

Your continued use of the clup99 platform after any amendments are published constitutes your acceptance of the revised terms. If you do not agree with the changes, you must stop using our platform and contact our support team to close your account.