At clup99, the enjoyment of playing should never come at too high a cost. We believe that fun gaming starts with good self-control, an understanding of risk, and healthy playing habits. This page outlines our commitment and the tools we provide to help you play responsibly.
Casino gaming and wagering carry financial risk. Only use money you can afford to lose. If you feel overwhelmed or are losing control, use our self-control tools or seek help immediately.
Clup99 equips every player with six self-protection tools that can be activated directly from your account
Set a daily, weekly, or monthly deposit limit based on your means. Once a limit is set, our system will automatically block deposits that exceed your chosen amount — no need to keep track yourself.
Manage your gaming session duration by setting a daily time limit. When your limit is about to expire, you will receive a reminder. Once the limit is reached, your gaming session will be automatically suspended.
Need a short break? Activate cool-off mode for 24 hours, 3 days, or 7 days. During the cool-off period, your account cannot be used for gaming even if you change your mind midway.
The most serious option — close your account entirely for 1 month, 3 months, 6 months, one year, or permanently. This is a firm commitment and cannot be cancelled before the period ends, for your own wellbeing.
Review your complete gaming activity, deposit, and withdrawal records anytime through your account dashboard. Being aware of your gaming habits is the first step toward effective self-control.
Use our self-assessment form to evaluate whether your playing habits are still within healthy limits. This tool helps you identify early warning signs before they develop into a more serious problem.
Responsible gaming means enjoying wagering and casino gaming purely as entertainment — not as a way to generate income or escape daily problems. At clup99, we take this commitment seriously because we know a positive gaming experience is only possible when players are in full control.
Many experienced players will agree — the key to an enjoyable gaming session is not how much you win, but your ability to enjoy the process of playing without pressure. When you enter the clup99 platform with the right mindset, every game becomes a more meaningful experience.
Clup99 is more than just a gaming platform — we act as a partner ensuring you remain aware of your limits and have access to support resources whenever needed. Our responsible gaming policy is part of the platform's DNA, not just an afterthought tucked away on a back page.
Gambling problems can develop gradually without you realising it. The following are signs that deserve serious attention:
Experienced players typically have good habits that help them enjoy gaming without excessive stress. Here are the practices we recommend to all clup99 members:
All clup99 self-control tools are easily accessible directly from your account. Follow these steps:
Log in to your clup99 account using your registered user ID and password.
Click on the profile icon in the top right corner and select the "Account Settings" or "Self-Control" menu.
Choose the type of control you want to activate — deposit limit, time limit, temporary cool-off, or self-exclusion.
Enter the desired limit value or duration and confirm. The limit will take effect immediately upon confirmation.
| Control Tools | Duration Options | Cancellable? |
|---|---|---|
| Daily Deposit Limit | Set daily | Yes, after a 24-hour cooling-off period |
| Weekly Deposit Limit | Set weekly | Yes, after a 7-day cooling-off period |
| Session Time Limit | 30 min / 1 hour / 2 hours / 4 hours | Yes, can be changed at any time |
| Temporary Cool-Off | 24 hours / 3 days / 7 days | No — fully active during the period |
| Self-Exclusion | 1 / 3 / 6 months, 1 year, permanent | No — commitment is fixed |
Answer the following questions honestly. If you answer "Yes" to three or more questions, we encourage you to speak with our support team.
Have you ever played longer or spent more than you originally planned?
Have you ever lied to your loved ones about how much time or money you have spent playing?
Have you ever felt the urge to return and play immediately after a loss in an attempt to win back the money?
Has playing started to interfere with your work, sleep, or relationships with those around you?
Have you ever used money set aside for other necessities (rent, bills, food) for playing?
Do you find it hard to stop playing even when you know you should?